Privacy Policy

Last Updated: February 24, 2025

1. Introduction

Plan My Wedding Africa (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

By using our services, you consent to the collection and use of information as described in this policy.

2. Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined under the following conditions. These definitions shall apply regardless of singular or plural usage.

Definitions

For the purposes of this Privacy Policy:

“Account” refers to a unique profile created for you to access our Service.
“Company” refers to Plan My Wedding Africa, located at 19 Pagoda Cres, Fourways, Gauteng, South Africa.
“Cookies” are small files placed on your device to store browsing history and enhance your experience.
“Country” refers to South Africa.
“Device” means any device capable of accessing the Service, such as a computer, cellphone, or tablet.
“Personal Data” refers to any information that identifies an individual, directly or indirectly.
“Service” refers to the Plan My Wedding Africa website and associated tools.
“Service Provider” means any third-party company or individual that processes data on behalf of Plan My Wedding Africa.
“Third-Party Social Media Service” means any social platform that allows users to log in or create an account to access the Service.
“Usage Data” refers to data collected automatically based on platform usage (e.g., session duration, device type).
“Website” refers to Plan My Wedding Africa, accessible at https://planmywedding.com.
“You” refers to the individual accessing the Service, or the entity on whose behalf an individual is accessing the Service.

3. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information (PII) that may include, but is not limited to:

Full Name
Email Address
Phone Number
Address (State, Province, ZIP/Postal Code, City, Country)
Banking Information (for Suppliers)
Wedding Details (Date, Guest Count, Venue Preferences, Budget Range, etc.)
Business Information (for Vendors & Suppliers)
Profile Photos & Uploaded Documents (if applicable)

Usage Data

Usage Data is collected automatically when using the Service. This includes:

Device IP Address
Browser Type & Version
Operating System
Time & Date of Website Visits
Pages Viewed & Time Spent
Click & Interaction Data

When accessing our Service from a mobile device, we may also collect:

Mobile Device Model & Unique Identifier
Operating System Type & Version
Mobile Browser Type

This data helps us analyze platform performance and improve user experience.

4. Information from Third-Party Social Media Services

You may register or log in using the following Third-Party Social Media Services:

Google
Facebook
Twitter/X

If you choose to link your social media account, we may collect:

Public Profile Information (Name, Profile Picture, etc.)
Email Address & Contact Details
Friends/Connections (If You Grant Access)

You can manage your privacy settings on your respective social media account.

5. Cookies & Tracking Technologies

We use Cookies and similar tracking tools to enhance your browsing experience.

Types of Cookies We Use:

Essential Cookies – Necessary for platform functionality (e.g., login authentication).
Preference Cookies – Store language and preference settings.
Analytics Cookies – Help us understand platform traffic and user behavior.
Marketing Cookies – Used for targeted advertising campaigns.

You can disable Cookies in your browser settings, but this may affect website functionality.

6. How We Use Your Personal Data

We use your Personal Data for the following purposes:

For Couples & Users:

To provide our Service – Allow access to wedding planning tools and supplier connections.
To manage your Account – Maintain personalized settings and preferences.
To communicate with you – Send notifications, updates, and promotional offers.
To enhance security – Prevent fraudulent activity and unauthorized access.

For Wedding Suppliers & Vendors:

To verify and approve business profiles – Ensure only credible businesses are listed.
To facilitate bookings and transactions – Enable seamless interaction with couples.
To process payments – Securely handle banking details for transactions.

7. Sharing Your Personal Data

We do not sell your data. However, we may share it in these cases:

With Service Providers – To process transactions, manage accounts, and improve platform experience.
For Legal Compliance – When required by law, court order, or governmental request.
For Business Transfers – In the event of a merger, acquisition, or restructuring.
With Your Consent – When you explicitly authorize us to share your data.

8. Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy. We may also retain data to:

Comply with legal obligations
Resolve disputes
Enforce agreements & platform security measures

Once data is no longer needed, we safely delete or anonymize it.

9. Data Security

We use industry-standard security measures to protect your Personal Data, including:

Data encryption for sensitive information (e.g., banking details).
Secure login authentication to prevent unauthorized access.
Regular system audits to identify and mitigate vulnerabilities.

Despite these measures, no online service is 100% secure. You are responsible for safeguarding your account credentials.

10. Your Privacy Rights

Depending on your location, you may have rights under various data protection laws, including:

Right to Access – Request a copy of your stored Personal Data.
Right to Rectification – Update or correct incorrect data.
Right to Deletion – Request deletion of your data (“Right to Be Forgotten”).
Right to Data Portability – Request your data in a structured format.
Right to Withdraw Consent – Opt out of marketing communications.

To exercise your rights, contact us at [email protected].

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from minors. If a parent/guardian becomes aware of unauthorized data collection, they should contact us immediately for data removal.